Privacy Policy
01) DATA COLLECTION
Q) What we collect and why?
? We collect only what?s necessary to serve the user properly.
We collect fulfilment information like: Name, email address, phone number, PIN code, shipping address. This information is required to create your account, process orders, and deliver products smoothly. Any marketing communication will be sent only if you choose to opt in.
We do not collect unnecessary personal details or information unrelated to your shopping experience on VESTU.
02) ACCOUNT CREATION
Q) Do I need an account to shop?
? Yes, an account is required to place an order.
Creating an account allows us to keep your orders secure, maintain purchase history, and provide better customer support. You can access, update or delete your account information at any time through your profile settings.
03) PAYMENTS
Q) Is my payment information safe?
? Yes. We never store your payment details.
All payments on VESTU are processed securely through trusted payment gateways such as Razorpay via Shopify. We do not store or have access to your card details, UPI information, or banking credentials.
04) ACTIVITIES
Q) Do you track website activity?
? Yes, only to improve performance and usability.
We use cookies and analytics tools to understand how our website is used and to improve navigation, performance, and user experience. These tools help us analyze trends and gives us feedback to improve our website.
05) DATA SHARING
Q) Is my data shared with anyone else?
? Only with trusted partners when necessary.
We do not sell or trade your personal information. Data may be shared with essential service providers such as payment processors, shipping partners, and platform services like Shopify. These partners receive only the information required to perform their services and are obligated to protect it.
06) SECURITY
Q) How do you protect my data?
? With appropriate security measures.
We use technical and organizational safeguards to protect your information from unauthorized access, misuse, or loss. Protecting user data is a responsibility we take seriously.
07) RETENTION
Q) How long do you keep my information?
? As long as you keep activate the account.
We retain personal information to maintain your account, fulfill orders, provide customer support, and improve your experience with VESTU. Your data is kept securely for as long as your account remains active or as required for legitimate business, legal or operational purposes. If you choose to delete your account, associated data will be handled with care and respect for your privacy.
08) UPDATES
Q) Can this policy change over time?
? Yes, when required.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Any updates will be published on this page with a revised effective date.
09) CONTACT
Q) Who can I contact about privacy?
? For any privacy-related questions, concerns, or requests, you can contact the VESTU team through the contact page on our website or by email.